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LISBON - French speaker Customer Service for Healthcare project (f/m/x)

Teleperformance Portugal

Teleperformance Portugal

Quincy-sous-Sénart, Île-de-France, FR.

INTERN

Category

Food Preparation and Serving Related Occupations

Published on 2022-08-30 09:18

Your Role

As a Customer Support agent for Healthcare project, your main mission will be to manage clients’ requests regarding the use and proper functioning of a medical device.

Our Client

Our client is specialized in the development of innovative medical devices to make life easier for patients with diabetes and other diseases. The Omnipod Insulin Management System offers a unique alternative to previously available methods of insulin delivery.



Responsibility

Assist with any questions and concerns regarding the product; Inform and educate customers about the functions of the device and safety; Support customers regarding questions about shipping, return, exchange policy and payment transactions; Actively participate in the optimization activities related to all customer service processes.

Your Profile

Fluent written and verbal communication skills in French; Good level of English written and spoken -C1 level (mandatory); Willing to start an international experience – work abroad; Able to handle sensitive information; Excellent communication skills, interpersonal skills and team spirit; Experience in telephone customer service (preferred).

Our Offer

International career in a multicultural environment; Possibility of cooperation with the leaders in in various industries; Intensive training and familiarization phase; Ample opportunity to grow and evolve within our organization; Accommodation in a room of a Teleperformance apartment; Initial flight expenses refund; Free annual flight to the homeland; Health Insurance since day one in the company; Free Portuguese language courses, water sports, soft trekking and much more.
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