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Junior Business & Strategy Consultant

Paris, Île-de-France, FR

Company: Mirakl

Category: Computer and Mathematical Occupations

Published on 2022-05-17 12:06

Enterprise marketplaces are growing at more than twice the rate of overall eCommerce. Mirakl’s mission is simple. We help our 300+ clients seize this opportunity by providing the industry’s first and most advanced enterprise marketplace SaaS platform, unparalleled expertise, and a rich ecosystem of sellers to accelerate the launch and scale of their marketplace.

Our latest $555M Series E fundraising values the company over $3.5B and places it among the most dynamic players in eCommerce, globally. A leader in the Forrester New Wave, we will hire 1,700 passionate new Mirakl Workers globally over the next 3 years.

To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a passionate Junior Business & Strategy Consultant based in Paris to grow our EMEA Customer Success department.

Your impact

Reporting to a Manager or to a Director, you will be the strategic and business referent for newly signed Mirakl clients during their project as well as run phases.

Working closely with the client’s C-levels and Marketplace team and the Mirakl Customer Success experts, your responsibilities will include among others:

  • providing strategic and relevant recommendations and growth drivers to the Marketplace teams and C-levels,
  • setting up impactful commercial action plans and implementing the right KPIs to drive efficiently the Marketplace activity,
  • acting as a subject matter expert on change management initiatives,
  • training our client(s) in the use and optimization of the platform and the onboarding process,
  • defining and analyzing the right KPIs to boost the clients’ performance,
  • leading regular Business Reviews to key executive stakeholders outlining performance, opportunities for growth, and potential blockers,
  • setting up an adapted product and seller strategy: seller selection and profiles, product priorities, etc.,
  • sharing case studies and data that can be useful to the client(s),
  • analyzing new e-commerce trends and performing benchmarks on the leading Marketplaces in the world,
  • collaborating with other members of the Mirakl team to have a global vision, both Business and IT, and raise any problem/concern if needed.

You are the perfect fit for this role if:

  • You graduated a Master's degree (Management, Engineering, Business or equivalent),
  • You have excellent oral and written communication skills in both French and English,
  • You have minimum 6 months of post-graduation work experience in Customer Success, Consulting, Sales, Purchasing, Product/Project Management, Supply Chain,
  • You are confident using the MS Office suite (Excel, PowerPoint...),
  • You have excellent analytical skills.

As Mirakl continues to grow, we are committed to staying true to our five core values: Get Things Done, Go Above & Beyond, Succeed Through Expertise, Work Hard Together, and Satisfy & Empower Clients. We welcome collaborators who embody these values along with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

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